FAQ

FREQUENTLY ASKED QUESTIONS

What is Balayage?

Balayage is a French word meaning “to sweep” or “to paint.” It is a hair painting technique creating a sun-kissed natural look with softer, less noticeable regrowth lines.

What is Brazilian Bond Builder(B3)?

Brazilian Bond Builder is a one-step system that can be added to your color/lightener during the services.  It reattaches and builds the bonds that make up the cellular membrane complex, helping prevent the loss of cuticle and cortex cells responsible for supporting the inner structure of the hair. This breakthrough technology dramatically reduces breakage and helps prevent damage during color services, improving the overall integrity of the hair while prolonging color retention and vibrancy between appointments.

What is the B3 Demi Permanent Conditioning Treatment?

Brazilian Bond Builder Demi-Permanent Condtioner is an innovative professional salon service that provides intensive repair and longterm conditioning for extremely dry, very damaged and chemically treated hair for up to 12 washes.

b3 Demi Permanent conditioner is specifically formulated for use with b3 Brazilian Bond Builder to penetrate the hair and fuse amino acids to weakened and compromised fibers through the use of a breakthrough bond building technology. This technological advancement reconstructs and strengthens the hair from within while helping to resurface and seal the cuticle, preventing moisture loss and protecting against heat and mechanical styling as well as future damage.

What is a Brazilian Blowout?

Brazilian Blowout is a smoothing treatment that leaves hair frizz-free, healthy & shiny. It uses breakthrough bonding technology to actually improve the condition of the hair.  It does this by creating a protective protein layer around the hair shaft to eliminate frizz and smooth the cuticle. Great for any type of hair, Lasts up to 12 weeks.

Should I wash my hair before my hair color appointment?

Yes & No. I know, confusing right?! So here's the deal...if your hair is freshly washed & you receive an on-scalp color service, this can irritate your scalp. The natural oils in your scalp help protect it from any irritation. So in this case I would say do not wash your hair before. However, products like dry shampoos & tinting powders/mascaras(for grey coverage) these can block color from penetrating the cuticle & resulting in uneven color. Please do not come with these products in your hair or I cannot guarantee your color service. My best recommendation for optimal color is to wash with a clarifying shampoo 1-2 days before your service. This removes any product/mineral build-up you may have on your hair to prep your hair for the service.

How long do the fantasy colors last?

Results vary person to person. There are several factors that influence the longevity of these fun colors. How dark/light the colors are, the porosity of the hair, exposure to the sun, type shampoo & conditioner used, heat styling, how often you wash, etc.

For maximum longevity, I recommend to use the sulfate-free shampoo & conditioner recommended, washing with cool temperature water no more that 3 times/week, and style with a lower temperature on any hot tool used. Exposing your hair to heat will open the cuticle & the color will fade faster. The lighter colors like the pastels fade out the fastest, whereas the darker colors tend to stay longer in the hair.

What if I need to cancel/reschedule my appointment?

Please give at least 48 hour notice for cancellation or to reschedule an appointment. This allows another client can enjoy the appointment.

If your appointment is canceled or no showed within 48 hours of your appointment, there is a $50 cancellation fee. This fee will need to be paid prior to booking your next appointment.

If you have future appointments booked, this fee will need to be paid within 24 hours of receiving the invoice to secure your remaining appointments. If it is not paid, these appointments will be canceled.

I am New Client & have paid the booking fee to reserve my appointment but I need to cancel or reschedule, is this money refundable?

No, the booking fee is a non-refundable fee to secure your appointment time & ensure serious inquiries only. If you cancel or no-show your appointment this fee will be forfeited.  However, if you need to reschedule your appointment and are outside the cancellation policy(48 hrs.) you are allowed to reschedule one time(within 12 weeks of your current appt.) and it will still be applied to your services. If you need to reschedule more than once, the fee will be forfeited & you can no longer book an appointment with me.

 

CONTACT

Salon Ish: 253.770.6000

Email: contact@kimberlymariestylist.com

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LOCATION

Salon Ish

107 West Stewart

Puyallup, WA 98371

HOURS

Mon-Wed:10am-3pm

Copyright Kimberly Marie, LLC 2017. All rights reserved.